Terms and Conditions
Acceptance and updates
These Terms form a legally binding agreement between you and us. By visiting, registering or using our services, you accept these Terms together with applicable game rules, promotion conditions and bonus conditions. If you do not accept them, do not use our services.
We may change these Terms for commercial, customer service or legal reasons. Changes become binding when published. You should review the current version whenever you use our services. These Terms were last updated on 22 January 2026.
Eligibility and restricted territories
You must be at least 18 years old or the legal gambling age that applies to you, whichever is higher. You must be legally able to enter a binding agreement, use the account only for yourself and comply with the laws that apply where you are located.
The United Kingdom is on our list of Restricted Territories. You must not access, register or use our services while located in a Restricted Territory, whether permanently or temporarily. Funds deposited by a person located in a Restricted Territory are forfeited and will not be returned. We may use technical controls to restrict access from these locations.
Your account
You may register and use only one account. You must provide accurate details, including your name, date of birth, residential address, e-mail address and personal telephone number. Keep those details current because inaccurate or outdated information may prevent or delay deposits and withdrawals.
Your account is personal. You may not sell it, transfer it, acquire another person's account or move funds between accounts. Keep your username and password confidential, secure every device you use and contact support immediately if you believe another person has accessed your account.
We may carry out identity, credit, fraud and other verification checks. You must provide the information we request. We may restrict or suspend your account until our checks are completed to our satisfaction.
Deposits and withdrawals
Use only a payment method that belongs to you. Deposits made with another person's payment method are invalid, and winnings arising from them may be forfeited. Deposit funds only when you intend to use them through our services.
We may review the source of deposited funds and request documents or further details. If we cannot verify the source to our satisfaction, we may suspend or close the account, disable payment methods and freeze or confiscate funds. Withdrawals may also be delayed or cancelled while additional checks are completed or if an investigation finds irregularities.
Deposited funds do not earn interest and are not protected by a deposit security scheme. They are held separately from our operational funds, but we do not guarantee that they would remain separate from our other assets or be returned in an insolvency.
Bonuses and gameplay
Promotions and bonuses may carry additional conditions. Our Bonus Terms require the bonus amount to be wagered 35 times before it becomes withdrawable cash and set a maximum bonus-fund bet of 5 EUR per round. Game types do not all contribute equally to wagering, and some do not contribute at all.
Requesting a withdrawal before using an unused bonus automatically cancels that bonus, including unused bonus money, free bets or free spins. We may modify, update or cancel a promotion at any time without prior notice. Fraud, collusion, multiple accounts, bonus abuse and attempts to gain an unfair advantage may lead to restrictions, voided winnings or retained funds.
Games may have their own betting and maximum-win rules. Read the applicable game rules before playing. Gambling carries a risk of losing money, and you are responsible for deciding whether and how to play.
Account restrictions and closure
We may restrict, suspend or close an account where we suspect unlawful, fraudulent or improper conduct, money laundering or a material breach of these Terms. During an investigation, you must cooperate with our enquiries. We may notify relevant authorities, service providers and financial institutions about your identity and suspected activity.
To close your account permanently, e-mail support from the e-mail address registered to your account. You may also request self-exclusion by e-mail. A self-exclusion is put in place within 24 hours and prevents access to the account, deposits, withdrawals and the account balance for the selected period.
Complaints
If you have a complaint, contact support promptly and give full details. We will escalate it where needed and aim to resolve it within 90 days after receiving notice. If an escalated complaint remains unresolved to your satisfaction, you may ask for referral to our compliance department. Our communications will be sent to the e-mail address registered to your account.