Responsible Gambling

Keep gambling in balance

Gambling is entertainment for many people, but it can have harmful effects. Knowledge of the risks and honest attention to your own behaviour can support self-control and help prevent harm.

Before playing, decide how much you can afford based on your financial situation. Set a deposit limit and use only money intended for entertainment. Do not take greater risks to recover previous losses, and do not treat gambling as a way to earn money.

Set a time limit before you start and keep to it. Gambling should remain balanced with your other interests rather than becoming your only hobby. Take a break when you are tired or unable to concentrate. Avoid playing while extremely stressed, depressed, under heavy pressure or under the influence of medication, drugs or alcohol.

Age and protection of minors

You must be 18 or older to use our service. We may carry out identity and age checks, and misrepresenting your age is a material breach of our Terms.

Keep your login details away from minors. We recommend using internet filtering software to help prevent children from reaching content that is not appropriate for them.

Self-exclusion

If you want to stay away from gambling, request self-exclusion by e-mail to [email protected]. Choose a period from 6 months to 5 years. Support will explain the next steps and what we need from you.

We put the exclusion in place within 24 hours. It cannot be undone during your chosen period. While it is active, you may not access your account or our services, make deposits or withdrawals, reach your account balance or create a new account. Trying to open another account during self-exclusion breaches our Terms and may result in a permanent ban on the original account.

We use reasonable efforts to enforce self-exclusion, and you remain responsible for not trying to bypass it.

Support and self-assessment

Our support team is available by e-mail without additional cost. You may also use the Gambling Therapy self-test to consider whether gambling is becoming a problem and find further information about gambling addiction from Gambling Therapy.